Question  
 
1 What is Staples Rewards?
2 Who are eligible for Staples Rewards program?
3 Can I redeem the offer at Staples US store?
4 What are the key benefits of Staples Rewards Program?
5 Why should I buy from Staples?
6 Do you provide Delivery?
7 Do you provide Credit?
8 Is there a limit to the discounts a member can get?
9 Where all I can avail the Staples Reward discount?
10 Which Business License Certificates do you accept?
11 What happen if there is change in my contact details?
12 What do I need to do if my Staples Rewards card is lost or damaged?
13 When will customer start getting Base card discounts?
 
 
14
15 Will I get Discount on my qualifier purchase for Rs 7500 also?
16 Is minimum purchased value required to retain Base card level?
17 What is the minimum purchase required to retain Premier card level?
18 I am a regular shopper at Staples, yet why am I not eligible for this program?
   
Q

What is Staples Rewards?

A

Staples Rewards is a loyalty program that gives instant discounts for purchases made on   Office Supplies, Office Furniture, Copy and Print Centre and Easy Tech service.

   
Q Who are eligible for Staples Rewards program?
A

All customers who have a registered business enterprise and fall under the category of Small or Medium business enterprise or Practicing professional are eligible for Staples Rewards program.

   
Q Can I redeem the offer at Staples US store?
A This program is available to Staples customers in India only and only on purchases made in India.
  Top
Q What are the key benefits of Staples Rewards Program?
A A) Instant Discounts on every purchase
B) Review Purchase History
C) Exclusive Offers and Schemes
D) No Purchase Limits……and more (please refer to Exclusive Benefits& Advantages section).
   
Q Why should I buy from Staples?
A
Staples is a US company and is present in Office Supplies industry for more than 2 decades. Staples has more than 2200 stores worldwide and is present in 27 countries.
In India, Staples is in a joint venture with Staples Inc and Future group.
It is a first organized retailer for Office products in India. We guarantee you assured savings and best prices because of our global buying muscle.
We have more than 6000 SKUs across various category of office products, thus we offer you widest range of products at lowest prices.
   
Q Do you provide Delivery?
A Currently we do not provide delivery. However we will start it in the near future.
  Top
Q Do you provide Credit?
A
We do not provide credit facility. Ours is an Instant Discount program, which gives you immediate savings, without any hidden costs. However you can pay through Credit Card for all your purchases.
   
Q Is there a limit to the discounts a member can get?
A There's no quantity limits on purchase for earning the discount.
   
Q Where all I can avail the Staples Reward discount?
A
Only purchases made at Staples stand alone stores count toward earning rewards and Premier status. Purchases made in Shop in Shop / Cut In counters are not eligible for this program.
   
Q Which Business License Certificates do you accept?
A Any Trading business
      Value Added Tax Registration (VAT), Central Sales Tax,
Any Service Based businesses
      Service Tax
Professional Private Practice
      Professional tax, Service Tax
For any other Proof of Business call our Contact Centre at 60003000
   
Q What happen if there is change in my contact details?
A Write to us on staplesrewards@staplesfuture.com
   
Q What do I need to do if my Staples Rewards card is lost or damaged?
A Immediately write to us on staplesrewards@staplesfuture.com
  Top
Q When will customer start getting Base card discounts?
A
To avail 8 % discount customer should make a minimum purchase of Rs.7500/-worth of Print services, Basic Office Supplies and Office furniture at Staples stores.
   
Q
If I have given my Business License Certificate and completed the registration process, why do I still need to make a qualifying purchase of Rs7500?
A
This is an initial threshold level for our customers to start getting discounts as we want toensure that only regular buyers purchase at our stores. However once you make purchases worth Rs.7500/- you shall start getting discounts on all your future transactions at our stores
   
Q Will I get Discount on my qualifier purchase for Rs 7500 also?
A
Yes, upon completion of Qualifying Purchase of Rs.7500 within 3 months, you will get a giftvoucher worth Rs 600 (8% cash Back) along with the Personalized Permanent Card Kit.
  Top
Q Is minimum purchased value required to retain Base card level?
A No. there is no minimum purchase value required to retain the Base card level
   
Q What is the minimum purchase required to retain Premier card level?
A
In order to retain Premier card level the customer needs to make minimum cumulative annual purchases worth Rs. 60,000/-of Print services, Basic Office Supplies, Easy Tech and Office furniture at Staples stores, from the date of upgrade.
   
Q I am a regular shopper at Staples, yet why am I not eligible for this program?
A
Currently this program has been launched specially for Small Medium Business customers. However in the   near future, we would definitely launch it for our retail customers too and the same would be informed through our various media channels.
 
  Top